We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
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Headphones are excellent. This is the second of this store. Sound, design and convenience is just super. We drove to ukraine exactly a month.
Lovely headphones, store recommend
Excellent Product!
I liked it very much! The case is minimal, the sound is excellent, better than the 2nd version!
I order a second pair. At the first one earpiece fell into the paint (yes, it also happens), i thought = kirdyk. An no, my husband cleaned, work as new))) let the second pair on the reserve lie with my then unguildiness, the thing is worthy!
Ordered 2019.08.29 in kiev received 2019.09.25 thought the ears will be worse. Normal sound. Comfortable in the ears. Many really complain about the blade of one of the headphones, a brief introduction how to make them friends again. Solution of the problem of roasted headphones (do not end one with one) 1. cut out bluetooth on the phone (or computer) put both headphones in the case (should light up red). 2. clamp both headphones in the case at the same time until they start flashing (or glow) red and blue, let go and wait until again to light up the edges. 3. we remove both headphones from the case and in the off state clamp both headphones at the same time until they start flashing red and blue, let go and after 1-2 seconds double press on both headphones (should start flashing red-blue only right earphone) 4. after 15-30 seconds can be fined to the phone. 5. rub the paragraph from 1 to 4 if not helped. P.s. If the headphones are turned on from the case in 3 points just knock them out and follow the instructions.
Headphones are good. I recommend buying from this store, came in color those that indicated. thank you.