We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Great product. Powerful packaging. Super fast shipping. Already second order. I will order more. I recommend to everyone.
Bought headphones as a gift! Headphones are good. Gifted satisfied!
Excellent, powerful sound and clean. The headphones come packaged very well. Take around 25 days and not taxed. Great timing with the iPhone and Samsung.
The goods reached belarus quickly (for 3 weeks, to a small city in the vitebsk region). The sound is good pts, not worse (even better) than in my jbl. There were no problems with the connection. Packed well, everything went in the kit. In the ears sit comfortably. The store sent the parcel quickly. I will add a tip a little later, when i use at least a week.
Oooochen cool headphones!!! I thought that the trash is full, but after reading the reviews i decided to buy them and now i understand that they are worth it!!! I'm happy with everyone! Do not regret, take;))
Good
Came quickly, reliable packaging, were charged. Sounds good, comfortable.
perfect
Amazing product and super fast shipping
The product arrived in Romania in 20 days. Serious store. Thank you
Super headphones
The sound is good, the connection is fast. No signal at the incoming call, does not turn off the device when charging. For the headset, the minuses are critical, there are no headphones, although not convenient.
Just gorgeous headphones! Came to odessa in 18 days! Chic sound and bass just tear your soul! Noise reduction at the level of expensive headphones!